Call Center Supervisor Training

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ASSISTANT SUPERVISOR – CALL CENTER OPERATIONS (Exempt) DEFINITION: Assists in the recruitment, training and development of call center representatives; facilitates the use of on-line training for continuous staff development; ensures that ... Read More

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CALL CENTER SUPERVISOR TRAINING MANUAL PDF
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Contents
3 • Click on Supervisor to display a list of all Call Centers you are allowed to monitor. • Click inside the Password field next to the queue you want to monitor, type 147369, ... Retrieve Document